Turkish Airlines Office in Sofia

“Tsar Osvoboditel” 14, 1000 Sofia Center, Sofia, Bulgaria


24x7 +359 2 937 2211



Note: This not airlines official number +1-844-234-6014. It may connect you with travel agency.

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Turkish Airlines has set up city offices worldwide to oversee operations at certain locations, including one in Sofia. Its office in Sofia is conveniently situated at the “Tsar Osvoboditel” 14, 1000 Sofia Center, Sofia, Bulgaria.

So, if you’re planning your travel with Turkish Airlines to/from Sofia, you’re at the right place. Here, you will get all the necessary information you need about this office, including the phone number, email, address, and business hours.

Contact Details

You can easily connect with the Turkish Airlines Sofia office with the help of the details given below:

Contact MethodInformationFor
Address“Tsar Osvoboditel” 14, 1000 Sofia Center, Sofia, BulgariaVisiting the office in person
Phone Number+359 2 937 2211Best for urgent queries
Emailcustomer.ye@thy.comNon-urgent or detailed inquiries
FAXNot Available
Working/Operational HoursDaily 8:30 am–12:30 pm,
1:30–4:30 pm
Saturday and Sunday are Closed.
Best to connect during these hours
Official Websitewww.turkishairlines.comFor more details

Services Offered By Turkish Airlines in Sofia

Turkish Airlines operates all its flights from Terminal 1 at Sabiha Gken International Airport in Sofia. The air carrier does its best to provide the best possible services in the region as it flies to over 200+ international destinations to/from Sofia.

The Turkish Airlines office in Sofia addresses passenger questions from the assigned region, such as bookings, check-in, and airport services.

Special Services:

  • Extra Seat for Personal Comfort
  • Special Assistance
  • Carriage of Live Animals
  • Disability and Medical Assistance
  • Star Alliance Gold Status
  • Expectant mothers
  • Unaccompanied minors
  • Global Services

Other Services:

  • Ticket Booking
  • Immigration Services
  • Check-in Assistance (Online & Airport)
  • Delayed Flights
  • Flight Cancelation
  • Missed Flight
  • In-Flight Entertainment
  • Baggage (Delayed/Damaged/Lost)

Turkish Airlines Office in Sofia – Direction Map

Find the directions to the Turkish Airlines office in Sofia with the help of the following map. You may also use your GPS to get the address and directions to the office.

As a result, Turkish Airlines makes every effort to provide the utmost services to its customers in Sofia. If you have any questions, please use the contact information aforementioned.

Frequently Asked Questions

How do I connect with Turkish Airlines in Sofia?

Turkish Airlines may be reached at +359 2 937 2211 from Sofia.

Does Turkish Airlines operate in Sofia?

Yes, Turkish Airlines operates flights to over 200+ international destinations to/from Sofia.

When can I connect with Turkish Airlines customer service in Sofia?

Turkish Airlines’ customer service is available daily 8:30 am–12:30 pm, 1:30–4:30 pm, Saturday and Sunday Closed. As a result, you may reach them from Sofia at the times stated.

Can I get a refund with Turkish Airlines from the Sofia office?

Yes, it depends on your situation and ticket type, whether it is refundable or non-refundable with the help of the Turkish Airlines office in Sofia.

How can I cancel my Turkish Airlines flight to Sofia?

If you need to cancel your Turkish Airlines flight from Sofia, then reach out to its office located at the “Tsar Osvoboditel” 14, 1000 Sofia Center, Sofia, Bulgaria, or contact them via phone.

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3 years ago

My boss booked a flight with Turkish Airlines to fly off on 10th July, unfortunately he had a bad fall and can’t travel on confirmed date, hence we sent in a request for refund of the ticket to the airlines.
To my surprise, we received an immediate mail from Turkish Airlines Office Sofia in this regard and they helped with the entire process and made sure to get my boss a ticket for the date he wanted. Extremely satisfied with their services.


3 years ago

After booking flight to New York some days back. I am endlessly frustrated by being unable to book my return flight. The booking is for my husband and myself. It either tells me ‘if making a booking for another please confirm permission to process their data’ or ‘Unknown – Booking not paid in full. Please pay full amount’. I even tried calling at Turkish Airlines Office Sofia but still no reply. HELP!

3 years ago

I would love to share my wonderful experience with Turkish Airlines. Due to some unforeseen reasons I had to reschedule my flight bookings and change my date of travel. I called at Turkish Airlines Office Sofia and told them my problem. They helped me throughout the procedure and were very polite and courteous.
I would highly recommend them to everyone.