Question 1

What is the best way to get the contact details of KLM?

Accepted Answer

To find the KLM Airlines’ contact details, you must browse through the official website. On the CONTACT US page, you may find the details. In case, you are not able to get your desired information from this page, you can check the verified social media accounts. If both the methods do not work for you, then you can come to our platform and get the details.

Question 2

I am unable to connect via a phone call. Can I write down my queries to KLM? If yes, then what is the email ID of KLM’s customer care team?

Accepted Answer

If you are unable to connect via a phone call, then do not worry as have several other ways for the same. To write down your queries, you can either connect via social media or simply share your queries at Corporatedesk.ke@klm.com.

Question 3

I want to change my flight. Can the customer care team of KLM help me out with this?

Accepted Answer

Yes, you can easily change your flight by connecting with the customer care team of KLM. For this, you can call them or simply reach the team sitting at the nearby office. You can utilize the official website to find the contact and other details for your query.

Question 4

How can I update my seat on KLM flight for the upcoming trip?

Accepted Answer

To update your seat, you can either call the customer support team of KLM or simply go to the KLM sales office in Sri Lanka. When you connect with the aviation executive, they will ask you to provide them with certain details and once you do that, they will do it.

Question 5

Do I need the COVID-19 test report to fly KLM?

Accepted Answer

Yes, you will need to submit the negative NAAT (PCR) COVID-19 test report which is done at least 72 hours before the scheduled departure of your flight. For more details, you can go to the KLM office in Sri Lanka or simply call the customer care to learn more.

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