Question 1

How can I find other contact details of Cathay Pacific?

Accepted Answer

To find the contact details of Cathay Pacific, you are suggested to browse through the official website. By visiting the site, just go to the CONTACT US option to find details you were looking for. The airline has a dedicated team sitting round the clock just to address your queries and explore the best options for you. Besides, you can count on us to get the right yet most recent contact details.

Question 2

I am looking for assistance for my reserved ticket. How can I connect with Cathay Pacific?

Accepted Answer

If you need assistance for your upcoming travels, then you can connect with the customer care team of Cathay Pacific online (via emails), via phone calls, and offline (by visiting the airport or ticketing counter). When you connect with them, just provide some details as requested and they will help you with all sorts of queries in the best way possible.

Question 3

What are the different queries handled by the customer care team of Cathay Pacific office in Sri Lanka?

Accepted Answer

The customer care team of Cathay Pacific is quite skilled and adept to handle various queries including the ones listed below:   ·         Flight booking ·         Ticket cancellation ·         Ticket rebooking ·         Refunds ·         Frequent flyer program and its membership ·         Class options and seat availability ·         Flight schedule and information ‘’0·   [‘’’        Flight status ·         Cancelled and delayed flights ·         Seat upgrade ·         Baggage allowance and policy ·         Check-in details ·         In-flight services ·         Airport services

Question 4

Can I cancel my ticket by calling on the customer care number of Cathay Pacific?

Accepted Answer

Yes, you can modify or even cancel your tickets via a phone call. Just call on the customer care number mentioned on the official website. Once the executive is connected, they will ask you to provide them with certain details. When you provide them with the same, they will initiate the cancellation on your behalf.

Question 5

I need details related to seat upgrades. How can I get it?

Accepted Answer

To upgrade your seat, you can visit the official website and do it online through your user credentials. In case you are puzzled, you can directly call on the customer care number and the aviation executive of Cathay Pacific will help you do it. You can also go to the Cathay Pacific office in Sri Lanka to get assistance and professional support in-person.

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