Indigo is an airline company which is headquartered in Gurugram, India. It is one of the largest airlines in India in terms of passengers carried and fleet size. On a daily basis, Indigo operates 1500 flights both domestically and Internationally connecting to more than 80 destinations. Indigo Airlines was founded in 2005 and it commenced its operations in 2006. Since it is the largest airline in India, the company receives a truckload of calls and requests from customers to address their queries. Those customers who have any queries or questions can approach the customer care team and find answers to their questions. Indigo has set up a customer care division to handle the questions and queries of the customers.
How Do You Contact Indigo Customer Care Team?
The customers who have questions and queries in their mind can reach out to the customer support team to find answers. To speak to customer care representatives, the customer will need to dial Indigo Phone Number that will redirect you to the customer care staff. Indigo Customer Care Helpline Number is 0124-4973838.
It does not matter whether you are facing issues with booking your flight or want some information on refund policy, the Indigo Customer care team will take care of everything. However, we would advise you to write information on a piece of paper when you are speaking to the customer care team. The customer support is available from Monday to Friday and makes sure that you are calling them between 9.00 AM to 7.00 PM to ask for assistance.
What Are The Issues That Can Be Solved By Them?
As we said, Indigo customer care will take care of everything to offer you an incredible experience. All your airline-related queries will be addressed effectively and immediately. The following are the issues that the customer care team is well-experienced to deal with:
- Difficulty in booking flights.
- Cancelation of flight.
- Information on the refund policy.
- Asking for special assistance.
- Changing or Cancel Reservation.
- Information on fees and charges.
- Queries about onboard facilities.
Apart from these things, Indigo Customer Care will offer special assistance to you in case if you have something else on your mind. So, reaching out to the customer care team at Indigo is a good idea if you are planning to avail of their services.
What Are The Other Ways Of Getting In Touch With Them?
There are various other ways to get in touch with them. Whether you want to give them feedback about their services or issue a complaint, the customer care team is just a ring away. However, if this does not leave you satisfied, you can try using these ways to get their attention to you.
Indigo offers a live chat option to answer your questions. So, if you have any questions still to be answered, you can describe your queries in the chat-box and the customer representative will get back to you.
Apart from that, you can fill a feedback form where you will have provide some basic details along with the nature of the query and submit it. Once the customer care team receives your feedback form, the customer care representative will get in touch with you to offer you a quick remedy possible.
Also, make sure that you are connected to Indigo on social media handles like Facebook, Instagram, and Twitter.
You can also dial Indigo Office Phone Number to address your queries. The Indigo Office Phone Number is 124-435-2500.
How To Book Flight Ticket At Indigo?
Indigo offers you the flexibility to book tickets online through its official website. The customers can now book domestic and international flight tickets in the comfort of their homes. The company offers flight tickets at the lowest prices possible. Here’s how you can book your flight ticket at Indigo:
- Visit the official website of Indigo.
- Click on the link showing for “Book Tickets”.
- A new page will be displayed on the screen.
- You will have to enter some basic details likes departure date, number of passengers accompanying you, and the nature of the flight-ticket you want.
- You can also use your True Blue Points while booking tickets.
So, these are some steps that you will have to follow while booking your ticket. However, if you still face any problem while booking your tickets, you can dial Indigo Helpline Number to speak to a customer care representative. The customers can directly dial the indigo airlines ticket booking phone number which is +911246173838.
How To Get The Refund For Your Cancelled Flight At Indigo?
Looking for a refund for your canceled flight? The customer care team at Indigo will help you with that also. To request a refund, you will need to have a Booking reference number and your email id. Here’s how you can do it:
- Visit the official website of Indigo.
- Click on the “Booking Section”.
- On the left side, you will find a “Refund”.
- Make sure to click on it.
- Now, you will be asked to enter the Booking Reference Number and email id.
- Once you have submitted that, click on Get Itinerary.
- The booked flight along with departure and arrival state will be displayed on the screen.
- Make sure to cancel your booking and proceed ahead.
- Choose your “Refund Method”.
- The cancellation fee will be charged and the rest of the money will be credited in your account.
Well, if you have any doubts or queries about how to get a refund, feel free to dial Indigo Helpline Number to speak to customer care representatives. The customer care team will explain to you the detailed procedure about the same.
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