Air Canada Ottawa Office

1000 Airport Parkway Private, Ottawa, ON K1V 9B4, Canada

24x7 +1-888-247-2262


Note: This not airlines official number +1-844-234-6014. It may connect you with travel agency.

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Regarded as the flag carrier of the Great White North, Air Canada is the largest airline nestled in the heart of the country with services to more than 207 destinations across the globe. To assist better the airline formed a cargo department in Ottawa. You can reach this department by dialling the Air Canada Ottawa office phone number +1 (888) 247-2262. 

Air Canada Ottawa Office Address

The address of the Air Canada Office in Ottawa is:

1000 Airport Parkway Private, Ottawa, ON K1V 9B4, Canada

How to Contact Air Canada Ottawa Office?

If you need to contact the Air Canada Ottawa Office, there are several ways to do so.

Phone Number+1-844-234-6014 or +1 (888) 247-2262
Fax Number773 686 3646
Email AddressImports:
Timing of Cargo DepartmentSunday and Monday: 07:00 a.m. to 06:30 p.m.
Tuesday to Saturday: 07:00 a.m. to 10:30 p.m.
Holidays: Closed
Official Website
Flight Booking
Manage Booking
Online Check-in
Flight Status
Flight Schedule
Delayed or Damaged Baggage
Special Meals
Travel Insurance
Baggage Inquiries
Lost and Found
Facebook Support
YouTube Support
Twitter Support

Queries Handled by Air Canada Ottawa Office?

Some of the queries that are commonly handled by the Air Canada Ottawa Office include:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Is Air Canada’s Cargo Service Better than its Competitors?

Yes. The Air Canada Cargo service is better than its competitors because of the following reasons:

  • Better Support: The Air Canada Cargo Ottawa office is open throughout the year and in case you need any type of assistance, then you simply need to dial the Air Canada Ottawa office phone number +1 (888) 247-2262. The toll-free number is available 24 hours a day and seven days a week.
  • Safety: With Air Canada, your cargo is safe and secured as the airline has all the safety measures in place to ensure the same round-the-clock. 
  • AC Animals Solution
    • Priority service.
    • Holding facility for animals.
    • Specially-trained staff.
    • Incredible facilities are offered at elite stations.
    • Special features (transport vehicles) to improve the comfort level of each species.
    • Booking is made simple and error-free.
    • Dedicated team to enhance comfort and safety.
    • The transfer process is simple and processing fees are minimal.
    • Veterinary consultant services.
    • Live shipment tracking.
    • The convenience fee is the cheapest as compared to others.

What is the Operational Timing of the Air Canada Ottawa Office? 

The operational timing of the Air Canada Ottawa office Phone number +1 (888) 247-2262 depends on two factors: one is language and another is the location of the head office. Generally, most of the Air Canada Ottawa office numbers operate round the clock. However, in some parts of the world, the toll-free customer service number is available only on weekdays from 9:00 a.m. to 7:00 p.m.

Is the Air Canada Ottawa Customer Support available in Spanish?

Yes. The Air Canada Ottawa customer support is available in Spanish. You can easily reach Air Canada Ottawa customers by dialling the toll-free number, to set the Spanish language as your preferred language, you need to follow the below-presented steps:-

  • Dial the Air Canada Ottawa office number +1 (888) 247-2262.
  • Follow the command, select the location, and listen to the automated instructions to set the Spanish language as your preferred language.

Note:- The Air Canada Ottawa office toll-free number +1 (888) 247-2262 supports multiple languages, including- English, and French. 

What is the Operational Timing of the Air Canada Offices in Ottawa?

Operational Hour of Air Canada Customs OfficeMonday to Friday: 08:30 a.m. to 4:30 p.m. 
Saturday: 08:30 a.m. to 12:00 p.m.
Sunday: Closed
Specific Holidays: 06:00 a.m. to 10:00 p.m.
Important NotesAC Mails are managed by the Ottawa Postal Service.
For paying the cargo bills, a user can pay through their debit and credit card.

Air Craft Available with Air Canada

Total fleet: 185

  • Boeing 777-300ER (77W)
  • Boeing 777-200LR (77L)
  • Airbus A330-300 (333)
  • Boeing 787-9 (789)
  • Airbus A321-200 (321)
  • Boeing 767-300ER (763)
  • Boeing 787-8 (788)
  • Airbus A320-200 (320)
  • Airbus A319-100 (319)
  • Embraer E190 (E90)
A Message from Mark Galardo, Vice-President, Network Planning and Alliances

FAQs on Air Canada Ottawa Office

Where is the Air Canada Ottawa Office located?

The Air Canada Ottawa Office is located at 1000 Airport Parkway Private, Ottawa, ON K1V 9B4, Canada.

What services are provided at the Air Canada Ottawa Office?

The Ottawa Office offers a range of services including ticket booking, reservations, flight information, baggage inquiries, and assistance with general travel-related queries.

What are the operating hours of the Air Canada Ottawa Office?

9:00 AM to 7:00 PM

Can I make a flight reservation in person at the Ottawa Office?

Yes, you can make flight reservations in person at the Air Canada Ottawa Office.

How can I contact the Air Canada Ottawa Office?

You can contact the Ottawa Office by phone at +1 (888) 247-2262 or visit them in person at the provided address.

Can I change or cancel my flight at the Ottawa Office?

Yes, you can request flight changes or cancellations at the Ottawa Office, but please be aware that fees and restrictions may apply.

Is there a lost and found service at the Ottawa Office?

Yes, the Ottawa Office may have a lost and found service for items left on Air Canada flights or in the airport.

Air Canada Other Locations

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