Air Astana Jakarta Office

Air Astana Info

Air Astana, Allianz Tower, 27th floor, Unit C Jl. HR Rasuna Said Super blok 2, Kawasan, Kuningan Persada Jakarta 12980, Indonesia

call.centre@airastana.com

24x7 +6221 2907 9797

https://airastana.com/ind/en-us

99+

Note: This not airlines official number +1-844-234-6014. It may connect you with travel agency.

justcol featured image

Air Astana, Kazakhstan’s national carrier, has a vital presence in the western city of Jakarta. The Air Astana Jakarta Office plays a vital role in connecting to the world and showcasing the best of Western Kazakhstan. With its comprehensive range of services related to flight reservations, check-in, name change and flight change, the knowledgeable staff at the office can assist you in finding the best flights to suit your needs. The office is more than just a booking center; it’s a gateway to unforgettable adventures. So, if you’re planning a trip to Jakarta, be sure to make the Air Astana Office in Jakarta your first point of contact.

How to Reach the Air Astana Jakarta Office Address?

Air Astana, Allianz Tower, 27th floor, Unit C Jl. HR Rasuna Said Super blok 2, Kawasan, Kuningan Persada Jakarta 12980, Indonesia

How to Contact the Air Astana Jakarta Office?

To contact the Air Astana office in Jakarta, you can use the following contact information. Whether you have inquiries about flight reservations, need assistance with managing your booking, or have general questions about Air Astana services, here’s how you can get in touch with the Jakarta Office:

Office Phone Number+1-844-234-6014 or +6221 2907 9797
Reservation Number+7 (712) 544 44 77
Headquarters AddressAlmaty, Kazakhstan
HubAlmaty International Airport
Working Hours9:00 AM – 9:00 PM Everyday
Emailcall.centre@airastana.com
Official Websitehttps://airastana.com/ind/en-us
Flight Bookinghttps://airastana.com/ind/en-us/Book-Flights
Flight Statushttps://airastana.com/Information/Flight-Status
Check-inhttps://airastana.com/ind/en-us/check-in
Baggage Informationhttps://airastana.com/ind/en-us/Baggage-Information
Facebook Supporthttps://www.facebook.com/airastana/
Instagram Supporthttps://www.instagram.com/airastana/
Twitter Supporthttps://twitter.com/airastana
Youtube Supporthttps://www.youtube.com/@airastana

Feel free to reach out to them through the provided phone number or email for assistance with any inquiries related to Air Astana services, bookings, or other travel-related matters.

Queries Handled by the Customer Care Team of the Air Astana Office in Jakarta

The customer care team at the Air Astana office in Jakarta is generally responsible for handling various queries and providing assistance related to Air Astana services. Some common queries they can assist with include:

Flight Reservations and BookingsInformation about available flights, booking process, and assistance with making reservations.
Ticket Changes and ModificationsHelp with changing flight dates, times, or other ticket details.
Check-In AssistanceGuidance on the online or airport check-in process and related queries.
Baggage InformationInformation about baggage policies, allowances, and assistance with lost or damaged baggage.
Flight CancellationsGuidance on the cancellation process, refund policies, and related inquiries.
Travel DocumentationAssistance with travel document requirements, visa information, and other documentation-related queries.
Flight Status and ScheduleProviding updates on flight statuses, delays, and schedule changes.
Special AssistanceAddressing queries related to special services, such as wheelchair assistance, special meals, etc.
Frequent Flyer ProgramInformation about Air Astana’s loyalty program and assistance with frequent flyer inquiries.
General InquiriesHandling general queries about Air Astana services, policies, and any other travel-related concerns.

It’s recommended to contact the Air Astana office in Jakarta directly through the provided contact details for personalized assistance with specific queries.

Which Planes Does Air Astana Fly?

Airbus A321-2002
Airbus A321neo4
Airbus A321LR10
Boeing 767-300ER3
Airbus A320neo5
Boeing 787-9
Embraer E190-E25
Total29

Where to Download the Air Astana Mobile Application?

Download the Air Astana Application from the below-mentioned links and drop your query there:

Android users: https://play.google.com/store/apps/details?id=kz.MobyDev.AirAstana&hl=en&gl=US

IOS Users: https://apps.apple.com/in/app/air-astana/id595946112

Air Astana: At the Airport

FAQs on Air Astana Jakarta Office

Where is the Air Astana Jakarta Office located?

Air Astana, Allianz Tower, 27th floor, Unit C Jl. HR Rasuna Said Super blok 2, Kawasan, Kuningan Persada Jakarta 12980, Indonesia

How can I contact the Air Astana office in Jakarta?

You can contact the Air Astana Jakarta Office at Jakarta International Airport. The phone number is +6221 2907 9797

What services does the Air Astana Jakarta Office provide?

The Jakarta Office assists with various services, including flight reservations, ticket changes, check-in assistance, baggage information, and more.

How do I book a flight with Air Astana from Jakarta?

You can book a flight by contacting the Jakarta Office directly, visiting the Air Astana website, or using the mobile app. Online booking is available 24/7.

Can I make changes to my Air Astana flight booking through the Jakarta Office?

Yes, the Jakarta Office can assist with changes to your flight booking, including modifications to dates, times, and other details.

How can I check the status of my Air Astana flight?

You can check your flight status on the Air Astana website or contact the Jakarta Office for real-time updates on schedules and delays.

What do I do if my baggage is lost or delayed?

If you encounter issues with your baggage, contact the Jakarta Office for assistance. They will guide you through the process of locating or recovering your luggage.

Are there special services available, such as wheelchair assistance or special meals?

Yes, Air Astana provides special services. Contact the Jakarta Office in advance to request services like wheelchair assistance or special meals.

What is the process for flight cancellations, and what are the refund policies?

The Jakarta Office can provide information on the cancellation process and applicable refund policies based on the type of ticket you have.

How can I provide feedback or file a complaint about my Air Astana experience?

You can share your feedback or file a complaint by contacting the Jakarta Office directly or using the official channels provided on the Air Astana website.

Air Astana Other Locations


      Tags: , ,
    Subscribe
    Notify of
    guest
    0 Comments
    Inline Feedbacks
    View all comments