Aeromexico Airlines Colombia Office

Aeromexico Airlines Info


01 800 952 0533

Contact Information



People living in or nearby Colombia are familiar with Aeromexico Airlines. It is an airline that believes in offering smiles to its loyal passengers. Aeromexico offers flight services to 89 destinations(includes Colombia, Colombia, Canada, and many other Nations). The airline was founded on 14 September 1934 as Aeronaves de México S.A. de C.V. It is a well-known airline brand, to book tickets with Aeromexico, you have multiple methods. If you are in New York then you can comfortably reserve flights by visiting the Aeromexico Airlines Colombia office.

Why Do people love to Travel with Aeromexico?

Aeromexico is the travel companion of many passengers, they trust the flight services of Aeromexico for the following reasons:-

  • Aeromexico is the flag carrier of Colombia, they offer flight services to 90 destinations all across the globe. The main destinations are located in:
    1. North, South, and Central America
    2. Caribbean
    3. Europe
    4. Asia
  • In case, you have a query related to booking or cancellation, you can reach the experts by visiting the head office (Aeromexico Colombia office).
  • No need to pay a high ticket fare as if you are booking tickets from the official outlet then you are successfully deducting the third parties fees. 
  • The airline does not impose any hidden fees if reservation or cancellation fees are made at the Aeromexico Colombia office.

How to Book Flights at the Aeromexico Airlines Colombia Office?

To book flight tickets at the Aeromexico Colombia office, you need to implement the presented steps thoroughly:- 

  • Reach the reservation counter and wait for your turn.
  • Normally, you need to wait for five to ten minutes, however, if you need to wait more then dial the Aeromexico Airlines Colombia booking number 01 800 952 0533 for completing the reservation process.
  • For booking tickets, you need to present the following information(travel credentials):-
    1. Name of the passengers
    2. Departure city
    3. Arrival city
    4. Passport
    5. Departure Date
    6. Departure timing (preferred time)
    7. Date of Return(If any)
    8. Cabin Class
    9. Type of tickets(Refundable or Non-refundable tickets)
  • Fill the booking form by offering all the above information. 
  • Review the input presented by you and offer the reservation to the available agent.
  • The agent will review the information and will confirm your booking once the payment is done.
  • For completing the payment process, you can use your Debit or Credit cards, or if you wish then make the payment with cash. 
  • Once you are done with the payment process, you will gain the physical ticket. Use this ticket for gaining entry into the flight cabin.

How to Perform Check-in at the Aeromexico Colombia Office?

  • Visit the Aeromexico Airlines Colombia Office and mark your presence in the check-in queue. 
  • To minimize the huddle, Aeromexico installed many KIOSK towers. You can easily complete the check-in by visiting the KIOSK tower present at the Aeromexico Colombia office.
  • For completing the check-in process, you need to offer the following documents:-
    1. Passport Number
    2. Passengers Name(Last or Family Name)
    3. Date of Journey
    4. Flight Number
  • Choose the name of the passengers and pay the check-in fees(if any).
  • Once the payment process is done, you will gain the e-boarding pass. If you ask, you may gain the physical boarding pass as well.

How to Visit the Aeromexico Colombia Office?

To visit the Aeromexico Airlines Colombia Office, you need to have the following address:-

Carrera 7 N� 83 -29 Local 1, Bogota, Colombia, BOGOTA, Colombia

Which are the Airlines that Share Codeshare Agreements with Aeromexico?

To enhance the flight services the airline shares agreement with Avianca, Aeroflot, Air Europa, Air France, Alitalia, Aerolineas Colombias, Colombia Airlines, Delta Air Lines, Gol Transportes Aéreos, Kenya Airways, Korean Air, Vietnam Airlines, Saudia, WestJet, TAROM, Czech Airlines, Virgin Atlantic, Garuda Indonesia, Copa Airlines, Colombia Eastern Airlines, Middle East Airlines, XiamenAirZ, KLM, El Al, Japan Airlines.

Does the Aeromexico Office in Colombia Open on Weekends?

Yes. The Aeromexico office in Colombia is open on weekends. To fix the appointment, you need to call on the Aeromexico customer service number 01 800 952 0533.

Some of the Aeromexico Airlines contact numbers are mentioned below:

Colombia86 32 6247 6281
Costa Rica0 800 052 1447
Chile800 392 674
US and Canada AM Contigo1 855 332 14 55
Nicaragua001 800 2260294
Peru0 800 767 50
Japan(81) 3 5293 5945
US and Canada Groups1 800 800 99 99
Colombia01 800 952 0533
US and Canada General1 800 237 66 39
Mexico55 5133 40 00
Other cities in Argentina0155 5133 40 00
US and Canada Agencies1 877 262 04 55
Brazil0800 891 7512
Argentina0800 888 2276
Ecuador1 800 000 227
France0800 916 754
Guatemala1 800 835 0269
Honduras800 2791 9025
Netherlands0800 0224 008
Spain900 995 282
Dominican Republic1 888 7600 141
South Korea82 2 754 6336
Rep. of Ireland1800 855 474
United Kingdom0800 9775 533

Some Useful Links About Aeromexico Airlines

Aeromexico Online Check-inCheck Here
Aeromexico Flight StatusCheck Here
Aeromexico Baggage InquiriesCheck Here
Aeromexico Damaged baggageCheck Here
Aeromexico Facebook
Aeromexico Twitter
Aeromexico Instagram
Aeromexico Youtube SupportCheck Here
Aeromexico Facebook Support

FAQs Related to Aeromexico Colombia Office

Yes. The Aeromexico customer service number 1 800 237 6639 is available in Spanish.

Yes. The Aeromexico Colombia office number 1 (800) 237-6639 is toll-free.

To share past travel experience or registering a complaint against the flight services, you need to implement the following steps:-

  1. Be on the official site, complete the login procedure. 
  2. To complete the account authentication process, you need to offer login credentials.
  3. On the homepage, look for the Contact Us tab. 
  4. Next, Tap on the Customer service tab.
  5. Fill the form on the Customer service page.
  6. To fill the Customer service page, you need to tick the Request option. You will get the box with the name; Yes, this is a compensation request for domestic flights in Colombia.
  7. Next, select the Type of Request. You will get the following option for selection:-
    1. Complaint                                         
    2. Special Service Request                                         
    3. Luggage
  8. Now, fill in the Personal information fields with the following information:-
    1. Full name
    2. E-mail
    3. Club Premier Level (optional)
      • Titanium                                         
      • Platinum                                         
      • Gold                                         
      • Classic
  9. Enter the Flight information with mentioning the following information:
    1. Ticket Number
    2. Flight date
    3. Cabin Class
      1. Premier                                         
      2. Tourist
      3. Phone Number
  10. Mention the following information in the Message and language box.
    • Description
    • Language and region
  11. To Read the policies, tap on the Notice of Privacy option. Once you are comfortable with the airline policies simply tick the “I have read and accept the Privacy Notice” tab.
  12. Review the Input and tap on the Submit tab for confirmation.

No. You do not need to deal with the language barrier as Aeromexico customer service is available in the following manner:-

  • English                                             
  • French                                             
  • Spanish                                             
  • Portuguese

Yes. The ticket cancellation process is available at the Aeromexico Colombia office. However, you need to visit the counter within the operational hour fixed by Aeromexico Airlines.

To save valuable time, always cancel the scheduled ticket by visiting the official website, however, if you are in New York then cancelling tickets at the Aeromexico Colombia office is not an awful job to perform. For cancelling tickets at the Aeromexico Colombia office, you need to implement the following steps:-

  • Gather the following information and visit the customer service counter present at the Aeromexico Colombia office.
    • Confirmation code
    • Passenger family name or last name
    • Date of Journey
    • Passport ID
    • Flight Number
    • Class cabin
    • Types of ticket
  • The agent will ask you to fill the cancellation request form. Fill the form with passenger information, flight information, etc.
  • In case you need any type of assistance while filling the cancellation request form be sure to communicate with the experts present at the Aeromexico Colombia office.
  • The agent will check the input (cancellation request form) and proceed to the next step. 
  • Pay the cancellation fees via your Debit or Credit card. 

Note:- The cancellation fees depends on three criteria: 

  • Date of Cancellation
  • Departure date
  • Types of ticket
  • Once you paid the cancellation fees, you will gain the refund value in your booking account.

Aeromexico Airlines Crew

Aeromexico Airlines Other Locations

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