Aeroflot Airlines, a name synonymous with reliable air travel in Tomsk, boasts a network that stretches across the province’s diverse landscape. But beyond the scheduled flights lies a dedicated team working tirelessly to keep the skies connected. Let’s take a closer look at the Aeroflot Airlines Tomsk office, the beating heart of this vital transportation lifeline.
Imagine a bustling hive, buzzing with flight bookings, and maintenance schedules. That’s the essence of the Aeroflot Airlines Tomsk office. From the Moscow headquarters to the regional hubs in Sheremetyevo International Airport and beyond, the team orchestrates a complex ballet of aviation logistics. Pilots prepare for their next journey, agents meticulously verify passenger details, and technicians ensure the aircraft are airworthy.
How to Reach the Aeroflot Airlines Tomsk Office Address?
Tomsk Oblast, Russia, 634011
How to Contact the Aeroflot Airlines Tomsk Office?
To contact the Aeroflot Airlines office in Tomsk, you can use the following contact information. Whether you have inquiries about flight reservations, need assistance with managing your booking, or have general questions about Aeroflot Airlines services, here’s how you can get in touch with the Tomsk Office:
|Office Phone Number
|+1-844-234-6014 or +7 382 293-27-00
|+7 (495) 223-55-55
|Sheremetyevo International Airport
|9AM to 7PM Everyday
Feel free to reach out to them through the provided phone number or email for assistance with any inquiries related to Aeroflot Airlines services, bookings, or other travel-related matters.
Queries Handled by the Customer Care Team of the Aeroflot Airlines Office in Tomsk
The customer care team at the Aeroflot Airlines office in Tomsk is dedicated to handling a wide range of queries to ensure that travelers have a seamless and enjoyable experience. Here are some common queries that the customer care team is well-equipped to handle:
|Help with making new flight reservations.
Providing information on available flights, schedules, and fares.
Assisting with seat selection and other booking preferences.
|Flight Changes and Modifications
|Handling requests for changes in travel dates.
Assisting with modifications to existing bookings.
Providing information on policies and fees related to flight changes.
|Guidance on the online check-in process.
Assistance with mobile check-in and boarding passes.
Resolving issues related to check-in procedures.
|Cancellation and Refunds
|Providing information on cancellation policies.
Assisting with the cancellation of flights.
Handling refund requests and providing updates on refund status.
|Name Changes and Corrections
|Assisting with correcting passenger names on bookings.
Providing information on policies and procedures for name changes.
|Baggage Related Inquiries
|Providing information on baggage allowances.
Assisting with lost or delayed baggage issues.
Offering guidance on excess baggage fees.
|Special Assistance and Requests
|Handling requests for special assistance (e.g., wheelchair services).
Assisting with requests for in-flight amenities.
Providing information on policies related to special needs passengers.
|General Travel Information
|Offering information on travel restrictions and documentation.
Assisting with inquiries related to travel destinations.
Providing guidance on loyalty programs and frequent flyer benefits.
|Feedback and Complaints
|Handling customer feedback and suggestions.
Addressing and resolving customer complaints in a timely manner.
|Providing assistance in case of travel emergencies.
Offering support for unforeseen circumstances or disruptions.
For any of the above queries or other travel-related concerns, travelers are encouraged to reach out to the Aeroflot Airlines Tomsk office customer care team through the provided contact channels, including phone, email, online contact forms, and social media platforms. The team is committed to providing excellent service and ensuring that all queries are addressed promptly and effectively.
Which Planes Does Aeroflot Airlines Fly?
Aeroflot Airlines: At the Airport
FAQs on Aeroflot Airlines Tomsk Office
Where is the Aeroflot Airlines office located in Tomsk?
Tomsk Oblast, Russia, 634011
What are the office hours of Aeroflot Airlines’s Tomsk office?
9AM to 7PM Everyday
How can I contact the Aeroflot Airlines Tomsk office?
+7 382 293-27-00
Is there a dedicated customer care team for Tomsk?
Yes, Aeroflot Airlines has a dedicated customer care team in Tomsk to assist you with any travel-related queries or concerns.
Can I make a new flight reservation at the Tomsk office?
Absolutely! Our staff at the Tomsk office can assist you with making new flight reservations, providing information on available flights, schedules, and fares.
What services related to flight bookings can I get assistance with?
Our team can help with seat selection, modifications to existing bookings, and provide information on booking preferences.
How can I make changes to my flight itinerary?
You can contact our Tomsk customer care team to assist with changes to travel dates, modifications to existing bookings, and information on related policies and fees.
What is the procedure for online check-in, and can the team assist with it?
Tomsk team can guide you through the online check-in process, assist with mobile check-in, and help resolve any issues related to check-in procedures.
Are there services for passengers with special needs?
Yes, Tomsk team can assist with special services such as wheelchair assistance and provide information on policies for special needs passengers.
Aeroflot Airlines Other Locations
Tags: Aeroflot Airlines, Airlines, Tomsk