Thy Kazakhstan Office

Thy Airlines Info

Nazarbayev Ave 100, Almaty 050000, Kazakhstan


Contact Information

If you live in Kazakhstan and are planning to book your upcoming trip with Turkish Airlines, then it is essential for you to keep thy Kazakhstan office details in handy. Not just these details will lead you to easy flight booking but will help you understand the booking policy, cancellation rules, refund policy, flight change or seat selection processes. To help you collect all these details, we have come up with this detailed guide. So, keep on reading this post to make sure you have a memorable and comfortable trip.

Thy Kazakhstan Office Address and Contact Details

As a flag carrier of the country, Turkish Airlines tries everything possible to make the travel experience of its passengers better. The air operator attaches great significance to offering travellers with quality services and easy access to all sorts of details. And for this, they have different offices all around the city i.e. Kazakhstan. Have a look at the following to learn more about the Thy Kazakhstan office telephone numbers, email IDs, and addresses:

Thy Kazakhstan Sales OfficeNazarbayev Ave 100, Almaty 050000, KazakhstanThy Kazakhstan Office Phone Number: +1-844-234-6014 and +7 727 333 3849
Email IDs:
Thy Kazakhstan Airport OfficeAlmaty International Airport, International Passenger Terminal 2nd floor, KazakhstanContact Number: +7 727 270 3046
Email IDs:
Working Hours: Monday to Sunday and from 9am to 6pm
Thy Kazakhstan Cargo OfficeEat Ltd, Business Centre, Rixos Almaty Hotel, Almaty 050012, KazakhstanWorking Hours: Monday to Friday between 9am to 5pm
Weekend: Office Closed
Contact Number: +7 727 257 4064
Email IDs:
Airport Sales Office – Stansted (Temporarily Closed)Stansted AirportContact Numbers: +7 727 333 3849
Email IDs:
Thy Kazakhstan Cargo OfficeEat Ltd, Business Centre, Rixos Almaty Hotel, Almaty 050012, KazakhstanContact Number: +7 727 257 4064
Email ID:
Working Hours: Monday to Friday between 9am and 5:30pm

Queries Resolved at Thy Office in Kazakhstan

The airline has a dedicated team sitting in the different Kazakhstan offices to address your queries and provide you with the proper guidance and professional assistance. When it comes to the customer services, the following will be handled by them:

  • Airport Check-in
  • Web Check-in
  • Self-Kiosk Check-in at the Airport
  • In-Flight Entertainment
  • Airport Wi-Fi
  • Airport Transfers
  • Airport Lounges
  • Airport Transportation
  • Reporting Damaged or Lost Items
  • Economy, Business, etc. Class-Related Enquiries
  • Baggage Allowance
  • Visa on Arrival
  • Pet Policy
  • Ticket Cancellations and Refunds
  • Rebooking and Booking of the Flight Tickets
  • Immigration and Related Services
  • Sports and Musical Instruments Policy
  • Services for Unaccompanied Minors
  • Frequent Flyer Program Membership and Benefits

Get in Touch with Us for More

In case you are unable to find the accurate Thy Kazakhstan office contact or address details as per your specific query, you can connect with us. We will help you get the same. Here, we have a team of highly skilled professionals who know how and where to collect the relevant details from. They use reliable sources to prepare a database so that all the necessary details can be availed by you in no time. So, next time when you are searching for the Thy Kazakhstan office phone number and address, connect with us to get every important detail easily.

Frequently Asked Questions (FAQs) Related to Thy Kazakhstan Office

Here are the answers to some of the frequently asked questions about Thy Kazakhstan office telephone numbers, addresses and related aspects:

Yes, as per the official website, you can call on the Turkish Airlines call centre numbers +44 0844 800 66 66 and +44 0203 991 1993 to get the answers to your queries.

When you are in Heathrow, Kazakhstan, you can call the sales or ticketing office of Thy or Turkish Airlines. The contact numbers are 0844 800 6666 and 0203 991 1993. By calling on one of these numbers, an aviation executive of Turkish Airlines will connect with you. Just explain to them all your concerns and queries, and they will provide you with the relevant yet helpful answers to the same.

No, this office is open only from Monday to Friday and between 9am to 5pm.

Yes, you can get all the details related to flight booking, flight cancellations, flight rescheduling, etc. by connecting with the customer support team of Turkish Airlines via a phone call. You are also advised to visit the official website of the airline to get contact details or read the cancellation policy in detail.

To report the issue, you can call on the 0844 800 6666 and 0203 991 1993 or simply write down the same and send it to

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Call Us: +1-844-234-6014