Question 1

What are the destinations covered by the flights of Sri Lanka Airlines?

Accepted Answer

The airline covers several destinations within and outside the country including the ones listed below:   ·         Melbourne ·         Sydney ·         Manama ·         Dhaka ·         Beijing ·         Guangzhou ·         Shanghai ·         Frankfurt ·         Ahmedabad ·         Bangalore ·         Chennai ·         Coimbatore ·         Delhi ·         Hyderabad ·         Kochi ·         Kolkata ·         Kozhikode ·         Madurai ·         Mumbai ·         Thiruvananthapuram ·         Tiruchirappalli ·         Jakarta ·         Tokyo ·         Kuwait City ·         Kuala Lumpur ·         Gan ·         Malé ·         Kathmandu ·         Muscat ·         Karachi ·         Lahore ·         Doha ·         Dammam ·         Jeddah ·         Riyadh ·         Singapore ·         Mahé ·         Trivandrum ·         Seoul ·         Bangkok ·         Abu Dhabi ·         Dubai ·         London   You can browse through the official website of the airline or directly go to the Sri Lanka office in Trivandrum to find out more about the destinations covered.

Question 2

What type of aircraft the Sri Lankan Airlines has in its fleet?

Accepted Answer

The airline currently has an airbus fleet that includes Airbus A330 and Airbus A350. However, the airline is soon going to increase the count of aircraft as they are planning to expand their routes and everything.

Question 3

How can I book a ticket on Sri Lanka Airlines?

Accepted Answer

The airline is one of the leading and passenger-friendly options in the country. To keep the comfort and convenience of its customers in mind, they provide different options for the flight booking. Check out the following to learn more:   Official Website It is one of the most trusted ways to book a flight ticket. However, you will need to follow several steps for it. And they are:   ·         Go to the official website of Sri Lankan Airlines ·         On the homepage, you will get to see a form to book a flight ticket ·         Just fill out all the requested details to get the available flights    ·         When you have all the options on your screen, choose the one that goes well with your plans ·         Follow all the instructions and make the payment through your preferred payment mode ·         Once you do it, the airline will send the e-ticket and boarding passes on the contact details i.e. email ID or phone number provided   Mobile App To keep up with the evolving technological trends, the airline has launched its mobile app to book tickets. You can also manage all your bookings through it, check-in, and do many more things. All you need to do is – just download the app from your respective play store (Google Play Store for Android devices and Apple Store for iOS devices). Install the app and sign up/sign in. After this, follow the instructions provided on your screen to book your tickets in the easiest way possible.   By Calling the Airline As mentioned above, the airline has a dedicated staff sitting in the Sri Lanka office in Trivandrum and other areas to address your queries and resolve the same. You can simply call on the number of your area and connect with Sri Lankan Airlines’ representative. They will ask you to provide them with some important details like departure and arrival airports, travel date, etc. After this, they will initiate the process on your behalf.   At the Airport You can also book your flight tickets offline at the airport. Just go to the ticket office of Sri Lankan Airlines and connect with the executive. After this, provide them with the details asked. Once they are done with everything and verify the details, they will initiate the flight booking process.

Question 4

Can I check-in online?

Accepted Answer

Yes, the airline provides you with the facility to check-in online without any issue. The web check-in window opens 24 hours before and closes 2 hours prior to the scheduled departure of your flight. Get in touch with the customer care team of Sri Lankan Airlines for detailed information about the same.

Question 5

What facilities will I get in economy class?

Accepted Answer

The airline provides its passengers with comfortable as well as spacious seating in the economy class. When it comes to the facilities, you will get easy to adjust seats, delicious meals (you can choose up to 3 main courses on long route flights), yummy snacks, coffee & tea, soft drinks, wines, etc. In addition to this, you can choose from more than 100 movies to enjoy your trip. In simple terms, you will have the most comfortable and memorable flying experience with Sri Lankan Airlines even in the economy class.

Question 6

Can I get priority boarding with my business class ticket?

Accepted Answer

People book their tickets in business class to have the most sophisticated and comfortable travel experience. And when it comes to priority boarding, YES, you will get it. Additionally, you will also be provided with priority check-in and complimentary access to the airport lounges. Besides, you will get better in-flight entertainment services and lip-smacking meals in the business class.

Tag: Trivandrum

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