Question 1

Can I find the contact details of other ticketing offices on the official website?

Accepted Answer

The official website of Singapore Airlines consists of all the necessary information. You are required to visit the CONTACT US and every contact detail will be presented there. In case your desired or preferred details are not available, you can call on the customer care number to get the same.

Question 2

Where can I fly through the Singapore Airlines flight apart from Johannesburg?

Accepted Answer

In addition to Johannesburg, you can book your tickets on Singapore Airlines for a number of destinations within the USA. And these places include:   ·         Houston ·         Honolulu ·         New York ·         Seattle ·         San Francisco ·         Austin ·         Atlanta ·         Boston ·         Baltimore ·         Chicago ·         Charlotte ·         Boise ·         Las Vegas ·         Dallas ·         Fort Lauderdale ·         Loreto ·         Mexico City ·         Miami ·         Orlando ·         Portland ·         Nashville ·         Minneapolis ·         San Diego ·         San Jose ·         Tampa ·         Toronto ·         Washington DC ·         Santa Rosa   This is just an indicative list of the destinations that are covered by the Singapore Airlines within the USA. For detailed information, go to the official website of the air operator.

Question 3

I want to cancel my tickets due to some health issues. Can I do it via a phone call?

Accepted Answer

Yes, ticket cancellation can be done through the phone calls. You can call the customer care of Singapore Airlines. An executive will connect with you. They will ask you to provide them with certain details like the booking or ticket number, name, travel date, reason for cancelling the ticket, and so on. Once you do it, they will initiate the process. You will also receive the email when the process is completed. Additionally, they will also tell you about the refund process and other aspects.

Question 4

What are the other ways in addition to phone calls and emails to connect with the customer support team of Singapore Airlines?

Accepted Answer

The airline has a solid presence on almost all leading social media platforms i.e. Facebook, Twitter, Instagram, LinkedIn, and YouTube. You can connect them through verified social media channels. You may also find the contact and several other important details of Singapore Airlines on these pages.

Question 5

Is it necessary to submit the negative COVID-19 test report before flying on the flights of Singapore Airlines?

Accepted Answer

Yes, you must submit the negative anti-PCR test report of COVID-19 before boarding the Singapore Airlines’ flights. To know more about the testing centers and other related details, you are suggested to connect with the customer care team of the air operator as they will guide and assist you better.

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