SriLankan Airlines Office in Tokyo

SriLankan Airlines Info

No.8 Center Plaza 3F, 1-10-16, Nihonbashi Horidomecho, Chuo-ku, Tokyo 103-0012, Japan

feedback@srilankan.com

24x7

+81 3 3431 6600

Contact Information

+1-833-908-0085

https://www.srilankan.com/en_uk/us

Sri Lankan or Sri Lanka Airlines is a leading carrier of the country with its headquarters in Katunayake. Launched in 1979, it is currently flying to several destinations in more than 20 countries. For its outstanding services and exceptional facilities, it has been awarded the ‘Superior Achievement in Passenger Experience’ from the APEX Passenger Choice Awards and Future Travel Awards in 2015. SriLankan Airlines has several customer care centers across the world including Tokyo. So, if you need detailed information about the SriLankan Airlines Office in Tokyo to get the answers to your queries, keep on reading this post.

SriLankan Tokyo Office

Are you planning to visit Tokyo, Sri Lanka? Check out the following to learn more about the SriLankan Airlines Office in Tokyo mentioned below:

SriLankan Airlines Tokyo Ticket Office

No.8 Center Plaza 3F, 1-10-16

Nihonbashi Horidomecho

Chuo-ku, Tokyo 103-0012

Japan

Ticket Office Phone Number +1-833-908-0085 or +81 3 3431 6600
Contact Number for Reservations and Related Queries (within Sri Lanka) +1-833-908-0085 or +94117771979 
Ticket Office Fax Number +81 3 5425 2588
Email ID of the Ticketing Office cmbtkt@srilankan.com
Email ID for Reservation and Related Queries reservations@srilankan.com
Working Hours of Tokyo Ticket Office Monday to Saturday (8:30am to 5:00pm) (it is closed on all public as well as mercantile holidays

SriLankan Airlines Head Office

Airline Centre,

Bandaranaike International Airport,

Katunayake, Sri Lanka

Head Office Phone Number +94197335555
Fax Number of the Head Office +94197335122
Email ID of the Head Office feedback@srilankan.com
Operating Hours of Head Office Monday to Friday and Between 08:15am to 04:45pm

SriLankan Airlines Airport Ticket Office

Bandaranaike International Airport,

Katunayake,

Sri Lanka

Airport Ticket Office Phone Number +94197335555
Fax Number of Airport Ticket Office +941973355082
Email ID of Airport Ticket Office tkt.office.apt@srilankan.com
Operating Hours of Airport Ticket Office 24 hrs operation

SriLankan Airlines Other Contact Details

Contact Number for Fly-Smiles and Related Queries+94197333333 (available 24*7)
SriLankan Airline Official Websitewww.srilankan.com/en_uk/us
Email ID for Fly-Smiles and Related Queriesflysmiles@srilankan.com
Contact Number for Customer Affairs, Passenger Compliments and Complaints+94197331627
Email ID for Customer Affairs, Passenger Compliments and Complaintscustomer@srilankan.com
Contact Number for Baggage Feedback and Complaints+94197331393 (from Monday to Friday between 08:00am and 04:30pm)
Email ID for Baggage Feedback and Complaintscus.bge@srilankan.com
Cargo Office Contact Number+94197333280 (from Monday to Friday between 08:15am and 05:00pm)
Cargo Office Email IDmahimany@srilankan.aero
Galle Ticket Office Phone Number+94197333105
Kandy Ticket Office Phone Number+94197333101
Vavuniya PSA Office Phone Number+94242224392

Queries Resolved at SriLankan Airlines Office in Tokyo

The airline has a dedicated team of professionals to help you with your queries related to the following (but not restricted to these only):

  • Ticket booking and rebooking
  • Ticket cancelation and refunds
  • Flight schedule, status, and other information
  • Seat options
  • Seat upgrades
  • Visa information and services
  • Check-in options
  • Baggage allowance and policy
  • Airport facilities and lounges
  • Delayed and cancelled flights
  • In-flight services and facilities
  • Missing and damaged baggage
  • Fly Smiles memberships and related information

Count on Us for More Details and Professional Support

Have more questions but are unable to connect with the customer support team sitting in the Sri Lankan office in Tokyo? Do not fret when we are here with the finest services. Here, we have a dedicated team of professionals who consist of several years of experience in this field. Additionally, they all are well-trained and well-equipped to address and resolve your queries in the best way possible. Whether you want to know the specific contact numbers of a department or need airport-related details of SriLankan Airlines, we are always here with the best services. Since we have been in this field for the last many years, you can trust our services. Get in touch with us at least once to experience the difference.

Frequently Asked Questions (FAQs) Related to SriLankan Airlines

We have answered some of the frequently asked questions about Sri Lankan Airlines and its related aspects. Take a look to find more:

The airline covers several destinations within and outside the country including the ones listed below:

  • Melbourne
  • Sydney
  • Manama
  • Dhaka
  • Beijing
  • Guangzhou
  • Tokyo
  • Frankfurt
  • Ahmedabad
  • Bangalore
  • Chennai
  • Coimbatore
  • Delhi
  • Hyderabad
  • Kochi
  • Kolkata
  • Kozhikode
  • Madurai
  • Mumbai
  • Thiruvananthapuram
  • Tiruchirappalli
  • Jakarta
  • Tokyo
  • Kuwait City
  • Kuala Lumpur
  • Gan
  • Malé
  • Kathmandu
  • Muscat
  • Karachi
  • Lahore
  • Doha
  • Dammam
  • Jeddah
  • Riyadh
  • Singapore
  • Mahé
  • Tokyo
  • Seoul
  • Bangkok
  • Abu Dhabi
  • Dubai
  • London

You can browse through the official website of the airline or directly go to the Sri Lanka office in Tokyo to find out more about the destinations covered.

The airline currently has an Airbus fleet that includes Airbus A330 and Airbus A350. However, the airline is soon going to increase the count of aircraft as they are planning to expand their routes and everything.

The airline is one of the leading and passenger-friendly options in the country. To keep the comfort and convenience of its customers in mind, they provide different options for flight booking. Check out the following to learn more:

Official Website

It is one of the most trusted ways to book a flight ticket. However, you will need to follow several steps for it. And they are:

  • Go to the official website of Sri Lankan Airlines
  • On the homepage, you will get to see a form to book a flight ticket
  • Just fill out all the requested details to get the available flights   
  • When you have all the options on your screen, choose the one that goes well with your plans
  • Follow all the instructions and make the payment through your preferred payment mode
  • Once you do it, the airline will send the e-ticket and boarding passes on the contact details i.e. email ID or phone number provided

Mobile App

To keep up with the evolving technological trends, the airline has launched its mobile app to book tickets. You can also manage all your bookings through it, check-in, and do many more things. All you need to do is – just download the app from your respective play store (Google Play Store for Android devices and Apple Store for iOS devices). Install the app and sign up/sign in. After this, follow the instructions provided on your screen to book your tickets in the easiest way possible.

By Calling the Airline

As mentioned above, the airline has a dedicated staff sitting in the Sri Lanka office in Tokyo and other areas to address your queries and resolve them same. You can simply call on the number of your area and connect with Sri Lankan Airlines’ representative. They will ask you to provide them with some important details like departure and arrival airports, travel dates, etc. After this, they will initiate the process on your behalf.

At the Airport

You can also book your flight tickets offline at the airport. Just go to the ticket office of Sri Lankan Airlines and connect with the executive. After this, provide them with the details asked. Once they are done with everything and verify the details, they will initiate the flight booking process.

Yes, the airline provides you with the facility to check in online without any issue. The web check-in window opens 24 hours before and closes 2 hours prior to the scheduled departure of your flight. Get in touch with the customer care team of Sri Lankan Airlines for detailed information about the same.

The airline provides its passengers with comfortable as well as spacious seating in the economy class. When it comes to the facilities, you will get easy to adjust seats, delicious meals (you can choose up to 3 main courses on long route flights), yummy snacks, coffee & tea, soft drinks, wines, etc. In addition to this, you can choose from more than 100 movies to enjoy your trip. In simple terms, you will have the most comfortable and memorable flying experience with Sri Lankan Airlines even in the economy class.

People book their tickets in business class to have the most sophisticated and comfortable travel experience. And when it comes to priority boarding, YES, you will get it. Additionally, you will also be provided with priority check-in and complimentary access to the airport lounges. Besides, you will get better in-flight entertainment services and lip-smacking meals in the business class.

SriLankan Airlines Other Locations


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