Duke Energy (NC & SC) Phone Number

Duke Energy Info

Duke Energy P.O. Box 14042 St. Petersburg, FL 33733



Contact Information



Duke Energy Phone Number

Duke Energy is one of the largest Electric holding company which is headquartered in Charlotte, North Carolina. The company distributes electricity and natural gas in 6 states and that includes Florida, Indiana, Ohio, Kentucky, North Carolina, South Carolina. Duke Energy was founded in 1904 and since then, it has been catering to this basic human survival necessity to millions of customers. The customers who have issues with their payment or want to report an outage can directly call Duke Energy Phone Number. A customer representative will answer your call and take a lead on your matter.

How Do You Contact Duke Energy Customer Care Team?

Customers can always dia Duke Energy Customer Support Phone Number. Whether you have issues with your billing or, want to file a claim, the customer care representatives are just a call away. These customer care representatives are experienced to deal with different sorts of issues and intend to provide quick relief to its valuable customers.

Duke Energy has a dedicated helpline number which is 800-777-9898. The best time to call them is at 8.30 am however they are available for conversation from Monday to Friday anytime between 8:00 AM to 5.00 PM. The usual waiting time is approximately 15 minutes for that reason, we would advise you to call them around 8.30 AM. Apart from that, you can request time to schedule a call-back if you are stuck in some work.

What Are The Major Issues That Can Be Resolved With Duke Energy Customer Care Department?

Duke Energy Customer Care Team is well equipped with the problems and the solution. The customer representatives have years of experience with them to take a lead on your problems and provide you with an intelligent solution. You don’t have to worry about anything at all. Duke Customer Care Team can deal with these issues

  • Information on Billing and Payment.
  • Reporting a power outage.
  • Filing a claim.
  • Requesting to repair a light.
  • Requesting to trim a tree.
  • Starting and stopping the services.

Apart from that, the customer care team will also handle things if you have some questions about the services of the company. You can also report energy theft by dialing 800-544-6900. This number is also applicable if you wish to report a copper theft.

What Are The Other Ways To Get In Touch With Duke Energy Customer Department?

Duke Energy Customer Helpline Number will provide you a quick way out of your problem. However, if you still find your questions unanswered, you can try these other ways. The first thing you can do is visit the customer support section on the company’s website. You will find a section where you can ask questions and also check the top questions along with the information.

Apart from that, you can check the various self-service option to get yourself out of problems. You can start following Duker Energy on social media platforms such as Facebook, Instagram, and others to initiate a conversation.

Customer Service – Home (Other) 855-637-6513 Mon – Fri 7 am to 7 pm EST
Customer Service – Home (Orlando) 407-629-1010 Mon – Frid 7 am to 7 pm EST
Customer Service – Home (Pinellas) 727-443-2641 Mon – Fri 7 am to 7 pm EST
Customer Service – Business 877-372-8477 Mon – Fri 7 am to 7 pm EST
Hearing or Speech Impaired 711 (TTY or TDD Relay Service)   
Report Energy Theft 800-700-8744  
Report Copper Theft 800-700-8744  
Media Contacts 800-559-3853   
Investor Relations 800-488-3853   
Report Fraud & Scams 800-700-8744   
Grid Strenthening 800-729-3401   
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