New York, New York, United States
Monday - Friday 9am - 6pm EST
(877) 487 7272
Birch Box Customer Service Phone Number
Founded in September 2010 and headquartered in New York City, Birch Box is a monthly subscription service that sends its subscribers four or five beauty-related products as samples. Birch Box offers an array of products across multiple categories such as Skin Care products, hair-care products, perfumes, and various other organic-based products. Today, Birch Box has more than 2.5 million active customer subscribers availing their services. For those who are looking to subscribe to their membership plans can reach out to Birch Box to get your queries solved.
How Do You Contact Birch Box Customer Service Team?
Birch Box does not have a dedicated Birch Box Helpline Number which means you won’t be able to dial Birch Box Phone Number to talk to an agent. Well, when you visit the official website of the store, you will find that you can request a call-back from their Delivery specialist. To request a call-back from their side, all you have to do is fill a contact form. The contact form will ask you about your email address, your full name, mobile number, issue you are facing, and the ideal time to get in touch with you. Once you submit this form, you will receive a call from Birch Box Phone Number dealing with your issues.
What Are The Major Issues That Can Be Addressed By Birch Box Customer Department?
Birch Box Customer Care Department can help you deal with a range of issues. So, if you are encountering any trouble, you can get in touch with them. Following are the issues that can be helped with:
- Opening a new account.
- Update Address.
- Buying a new gift card.
- Damaged Products
- Cancellation of subscription
- Billing Problems.
Apart from these issues, you can call them to ask about the reward and earning points. Also, if you are not able to login to your account, you can ask for their assistance.
What Are The Other Ways To Get In Touch With Them?
Well, contacting them does not have to be a problem since we know a different way to get in touch with them. Birch Box offers a live-chat support customer help where you can discuss your issues or queries to figure out the perfect solution.
Apart from availing their live-chat based support, you can reach out to them through email. The customer care department will offer you a quick solution no matter what issues you are facing. You can expect them to come with a response in 36 hours. The email address is – firstname.lastname@example.org.
Besides this, you can reach out to the discovery specialist for help through text. Make sure to send text mentioning your issues anytime between 9.00 AM to 6.00 PM ET. You can text them at (646) 461-4617.
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