Vistara Airlines Colombo Office

Vistara Airlines, One of the Primary Airlines with a strong establishment in the South Side of India Country, is best known for its commitment towards its customers for lifetime satisfaction worldwide. Vistara Airlines Colombo Office is the place where you can book a flight, changes can be made in the name of flight schedule and many other flight-related things.

Colombo Office is run by skilled, knowledgeable and highly trained professionals, who are dedicated to serving the best possible facilities to the customers and solving any kind of query related to flight in a short time period.

Vistara Airlines also understands the travel related stress of the passengers and to out this worry, Vistara Airlines Colombo Office helps to make the journey smooth and enjoyable with the best possible enjoyment and tasty food provided within the plane.

Vistara Airlines Colombo Office Address

North South Lines (Pvt) Ltd, No 400 Deans Road, Colombo 10, Sri Lanka

Above Mentioned is the official / Main address of the Vistara Airlines Office in Colombo which is situated at the primary and topmost location in Colombo City.

The Building, where the office is established is well mentioned with modern facilities along with the necessary needs to make your visit very comfortable in the office.

Vistara Airlines Colombo Office Opening Hours: Monday to Saturday – 9:30 AM to 6:00 PM IST ( Indian Standard Time ), Sunday & Holidays – Off

The Vistara Airlines customers can visit any time during working hours for any kind of help and service.

Services provided by the Vistara Airlines Office in Colombo

Many quality services are provided by the Vistara Airlines Colombo Office to its customers listed below in detail:

• Flight Booking

• Manage Traveling Journey

• Buy Traveling Insurance

• Book a Cab

• Booking of a Safe Room

• Provide Assistance with Heavy Baggage

• Check-in

Vistara Airlines Colombo Office Phone Number and Email Address

The availability of the Phone Number remains 24×7. You can call any time to solve your queries and ask for the services you want to purchase from Vistara Airlines. Solutions will be provided as soon as possible.

• Vistara Airlines Colombo Phone Number: +91 9289228888
• Vistara Airlines Email Address: Customerservice@airvistara.com

Email services are also provided by highly recommended airlines for written queries as proof of future safety. You can also use the email address to submit your questions and get the solutions in a short time.

Different Ways to Make Contact with the Vistara Airlines Office in Colombo City?

Many ways are provided by the Vistara Airlines Colombo Office to get connected at any time for the customers.

• Phone Number: +94 11 216 8290 is the official number of the main Vistara Airlines Colombo Office as per the helpline number for the Customers to solve any queries and also for inquiries related to Flight booking, changes, departures and tickets. 24×7 availability is provided by the Office department to be get connected any time.

• Email Address: Customerservice@airvistara.com is provided by Vistara airlines to submit queries and complaints in written form as a superiority. If you are unable to call or visit in – person you can submit all your questions and the remaining work will be done by the Office staff a concern.

• In–Person: For in–person or real-time meet, Vistara Airlines has its office in Colombo city on the South side of India Country. You can visit the office anytime during working hours and get the information, ask for queries and all flight booking, ticket booking, and name change options.
  • Vistara Airlines Colombo Office Address: North South Lines (Pvt) Ltd, No 400 Deans Road, Colombo 10, Sri Lanka
  • Vistara Airlines Colombo Office Opening Hours: Monday to Saturday – 9:30 AM to 6:00 PM IST ( Indian Standard Time ), Sunday & Holidays – Off

• Online Services: In the time of Online era, where people want to connect online on websites or mobile applications, Vistara Airlines also believes in Online services. For this, the Official website and the official mobile application provided by Vistara Airlines to connect any time and anywhere for world-class services, queries and solutions.

List of the Queries Handled by the Vistara Airlines Office in Colombo

A complete list related to the Queries prepared by Vistara Airlines handled from time to time is as follows:

Flight Booking

Vistara Airlines handles the Flight Booking related queries and urge the customers to submit the queries and contact the Main office for other information.

Flight Booking, Name Changing, Flight Schedules and Flight ticket fares information are provided by Vistara Airlines to the Customers.

Travel Journey

Making the Travel Journey very comfortable and providing all facilities to the Customers are the primary responsibility of the Vistara Airlines staff to make the journey smooth and enjoyable.

Seat Upgrade Request and booking, Special meal requests, rescheduled flights etc. queries are handled by the Airlines of Vistara.

Refund and Cancellations of Tickets

Refunds and cancellations of Tickets, fare refund policy, ticket cancellations charges and claim process of refund, all these queries are closely watched by the Vistara Airlines Colombo Office before and after the ticket issues.

Special Assistance

Services included in the special assistance such as wheelchair assistance for passengers with disabilities, assistance for women during pregnancy and also for Infants provided by the Staff to no difficulty faced by the Passengers and the customers within the premises of the airport.

Feedback and Complaints

Feedback is taken by the Office staff from the passengers after or during the travel in the flight to mention the satisfactory level.

Complaints and issues faced by the passengers during the journey are also taken by the staff who pay attention to the issues and solve them on the spot while taking a step to maintain the belief in Vistara Airlines.  

How Vistara Airlines Colombo Office has Become everyone’s Favourite Airlines

Because of the facilities, services, safety and unforgettable experience of Travel Journey Vistara Airline office in Colombo has become everyone’s favourite airline.

• Exceptional Customer Service by trained staff
• Wide Range of desired Services asked by Passengers
• Easy Accessibility to Main Office for visit  
• Online Services including Websites and Mobile Applications
• Commitment of Safety toward customer’s health and Body

How to File any Complaint in the Vistara Airlines Colombo Office?

Many procedures are given by the Vistara Airlines Colombo Office to file any kids and any types of Complaints by the customers who faced them and seems uncomfortable.

Visit to Vistara Airlines Office in Colombo  

The best way to file a complaint is the direct visit to the main office of the Vistara Airlines which is situated in the Colombo City, Kerala.

If you are able to visit and have the easy access to the office then you must visit the office.

Vistara Airlines Colombo Office Address: North South Lines (Pvt) Ltd, No 400 Deans Road, Colombo 10, Sri Lanka

Vistara Airlines Colombo Office Opening Hours: Monday to Saturday – 9:30 AM to 6:00 PM IST ( Indian Standard Time ), Sunday & Holidays – Off

Speak to the Staff

After a visit to the Office, you can speak to the available staff in – person for your issue and the problem faced by you for a quick answer and response of your question also for your complaint satisfaction.

File Complaint in Detail with Supporting Documents

After discussing with the staff, you are asked to file the complaint and for this, you need to file the complaint in detail with the submission of the supporting documents that will help to easily believe in your complaint.

The Staff is well trained, highly skilled and knowledgeable that will ensure you to solve your problems mentioned in the Complaint.

Asked for the Complaint Number

After filing the complaint and describing every problem faced by you in detail, you can ask for the complaint number to easily trace the process of solving your complaint and get the assurance that Airlines staff is working on your complaint and will solve it too soon.

Follow up with Customer Care

After the following steps described above, if your problem is not solved and you feel unsatisfied with the process, you can go to the Vistara Airlines Customer Care Center.

You can ask the available staff and tell them the issue with the earlier struggle related to filing the complaint.

The Customer Care center will surely resolve your complaint as soon as possible. 

Types of Planes and the Aircrafts used by the Vistara Airlines

Modern Aircrafts and designed planes are used by the Vistara Airlines world wide for the comfortable flight experience for the Passengers.

Types of Planes and Aircrafts is described below:

Airbus A320

Airbus A320 is the best aircraft used by the Vistara Airlines world wide as a primary aircraft. Vistara Airlines has a total number of 39 Airbus A320 Aircraft in its fleet, making it the largest and the biggest Airbus A320 Aircraft fleet in the Country of India.

It is a twin engine, narrow body aircraft with the seating capacity of 186 passengers famous for passenger comfort.

Airbus A321neo

Airbus A321neo has a total seating capacity of 236 passengers added as a new addition in the fleet of Vistara Airlines.

It is completely featured with the newest technology and known for less carbon emissions, and is environmentally friendly for the environment.

Boeing 787-9 Dreamliner

Newly and recently added in the fleet of Aircrafts, Boeing 787-9 Dreamliner is the twin engine jet airliner and wide body aircraft with a total seating capacity of 299 passengers.

Features like new technology, LED Lighting, Large Window, Modern and high level entertainment system.

It is also known for being environmentally friendly with less carbon emissions.

Embraer E190

Twin engine jet airliners with a total seating capacity of 114 passengers are very comfortable for passengers to travel.

It is used for the regional flights by the Vistara Airlines Colombo Office.

Thank you for all your Vistara Airlines Love

FAQs Related to Vistara Airlines Colombo Office

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