Tianjin Airlines Lanzhou Office

GJ8C+222, Yong Deng Xian, Lanzhou, Gansu, China, 730087

hefei@tianjinair.com

24x7 +86 931 816 8913

https://www.tianjin-air.com/

99+

Note: This not airlines official number +1-844-234-6014. It may connect you with travel agency.

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Tianjin Airlines Lanzhou Office is a branch of Tianjin Airlines, one of the largest airlines in China. The office is located in the heart of Lanzhou. The office provides a range of services to its customers, including flight bookings, ticket refunds, baggage handling, and special assistance for passengers with disabilities. One of the key features of the Lanzhou Airport Office is its commitment to safety and security. The office takes pride in its strict adherence to international aviation standards and protocols, and its aircraft are regularly maintained and upgraded to ensure the highest levels of safety and comfort.

The Tianjin Airlines Lanzhou Office also offers a range of value-added services to its customers. These include travel insurance, airport transfers, and special promotions and discounts on flights and other services. The office staff can provide information on these services and help customers make arrangements for their journey.

How to Reach the Tianjin Airlines Lanzhou Office Address?

GJ8C+222, Yong Deng Xian, Lanzhou, Gansu, China, 730087

How to Contact the Tianjin Airlines Lanzhou Office?

There are several ways to contact the Tianjin Airlines Lanzhou Office for inquiries, bookings, and other concerns. Here are some of the contact details:

Office Phone Number+1-844-234-6014 or +86 931 816 8913
Reservation Number+86 551 6366 6666
Headquarters AddressTianjin, China
HubTianjin Binhai International Airport
Working HoursMonday to Friday, 08:00 – 20:00 (Beijing Time)
Saturday and Sunday, 08:00 – 18:00 (Beijing Time)
Emailhefei@tianjinair.com
Official Websitehttps://www.tianjin-air.com/
Check inhttps://www.tianjin-air.com/check-in

The Tianjin Airlines team in Lanzhou can provide assistance in English, Chinese, and other languages. Contact them directly for local support during your travels through this coastal gateway. Reach out by phone, email or visit the office to ensure a smooth airport experience.

Queries Handled by the Customer Care Team of the Tianjin Airlines Office in Lanzhou

The customer care team of the Tianjin Airlines Office in Lanzhou is responsible for handling a wide range of queries and requests from passengers. Here are some of the common queries handled by the team:

Flight Booking and ReservationsThe customer care team helps passengers book flights, make reservations, and provide information on flight schedules, fares, and availability.
Flight Cancellations and DelaysThe team helps passengers who have been affected by flight cancellations or delays, providing information on the next steps to take and the available alternatives.
Baggage IssuesThe team assists passengers with baggage-related issues, such as lost, damaged, or delayed baggage, and provides information on the baggage tracing process.
Refunds and CompensationThe team processes refunds and compensation for passengers who have been inconvenienced due to flight cancellations, delays, or other issues.
Travel DocumentsThe team provides information and assistance on travel documents required for domestic and international flights, including passports, visas, and other necessary documents.
Check-in and BoardingThe team helps passengers with check-in and boarding procedures, including online check-in, mobile check-in, and check-in at the airport.
In-Flight ServicesThe team provides information on in-flight services, including meals, drinks, and entertainment options, as well as any special requests or needs.
Flight ChangesThe team helps passengers make changes to their flight itineraries, including date changes, route changes, and seat upgrades.
Airline PolicyThe team provides information on Tianjin Airlines’ policies, including baggage policies, fare rules, and other important regulations.
General InquiriesThe team answers general inquiries from passengers, including information on flight schedules, fares, and other general queries.

In addition to these queries, the customer care team of the Tianjin Airlines Office in Lanzhou may also handle other requests and issues that passengers may have, such as complaints, feedback, and special requests.

Which Planes Does Tianjin Airlines Fly?

Airbus A320-20028
Airbus A320neo9
Airbus A321-2002
Airbus A330-2004
Airbus A330-3002
Embraer 19032
Embraer 19520
Embraer 190-E2
Boeing 737-300F1
Boeing 737-400F2
Boeing 737-800BCF1
Total101

FAQs on Tianjin Airlines Lanzhou Office

Where is the Tianjin Airlines Lanzhou Office located?

GJ8C+222, Yong Deng Xian, Lanzhou, Gansu, China, 730087

What services does the Tianjin Airlines Lanzhou Office offer?

The Tianjin Airlines Lanzhou Office offers a range of services to its customers, including flight bookings, ticket refunds, baggage handling, and special assistance for passengers with disabilities. The office also provides information on flight schedules, airport facilities, and travel tips to help customers make the most of their journey.

What are the office hours for the Tianjin Airlines Lanzhou Office?

Monday to Friday, 08:00 – 20:00 (Beijing Time), and Saturday and Sunday, 08:00 – 18:00 (Beijing Time)

How can I contact the Tianjin Airlines Lanzhou Office?

+86 931 816 8913

Can I book a flight online or through the Tianjin Airlines Lanzhou Office?

Yes, you can book a flight online through the Tianjin Airlines website or through the Lanzhou office. The office staff will be happy to assist you with the booking process and answer any questions you may have.

Can I get a refund for my Tianjin Airlines ticket?

Tianjin Airlines has a refund policy in place that allows customers to request a refund for their tickets under certain circumstances. To request a refund, you will need to provide proof of purchase, such as a receipt or booking confirmation, and fill out a refund application form. The Tianjin Airlines Lanzhou Office can provide you with more information on the refund policy and help you with the process.

Does the Tianjin Airlines Lanzhou Office offer special assistance for passengers with disabilities?

Yes, the Tianjin Airlines Lanzhou Office offers special assistance for passengers with disabilities. The office staff can provide information on the types of assistance available and help you make arrangements for your journey.

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