Citilink Airlines Silangit Office

Citilink Airlines Info

Silangit International Airport, Siborong-borong, North Tapanuli, North Sumatera, Indonesia

customercare@citilink.co.id

24x7

+62 0822 7703 7986

Contact Information

+1-844-234-6014

https://www.citilink.co.id/en

99+

Low-Cost Airline in the country of Indonesia, Citilink Airlines was established in the year 2001 as a subsidiary airline of Garuda Indonesia. Now, we have to discuss on Citilink Airlines Silangit Office. It operates both International and Domestic Flights in the Asia Continent including Singapore, Thailand, China, Malaysia and Australia.

Citilink Airlines Silangit Office, Citilink Airlines Silangit Office Address, Citilink Airlines Silangit Office Phone Number, Citilink Airlines Silangit Office Email, How to Contact Citilink Airlines Silangit Office, Citilink Airlines headquarters

Citilink Airlines is best known for its Affordable Fares, New and Modern Fleet, Excellent Services and making the travelling experience much more comfortable for the passengers.

Citilink Airlines Silangit Office Address

Silangit International Airport, Siborong-borong, North Tapanuli, North Sumatera, Indonesia, Silangit

Above mentioned is the office address of the Citilink Airlines Office in Silangit to get connected any time with the knowledgeable staff and fully trained personnel 24×7 during working hours.

This office is the one-stop destination in Silangit, Indonesia for all your needs and information related to flight booking, placing tickets and other more related services.

Citilink Airlines Office in Silangit working Hours: Every day – 8:00 AM to 5:00 PM

Citilink Airlines Silangit Office Phone Number and Email Address

The Citilink Airlines Silangit Office Phone Number is +62 0822 7703 7986

The Citilink Airlines Silangit Office Email Address is customercare@citilink.co.id

  • +62 361 3007866 is the official number provided by the Silangit Office for the Silangit customers of Citilink Airlines which remains on 24×7.
  • customercare@citilink.co.idis the 24×7 online email service provided to the customers to send any kind of feedback, or concerns and get information related to flight booking, and ticketing just to send in the points using the email and soon the replay will come.

People with easy reach can visit the Office and also send emails and tell them their concerns, and complaints and give them feedback about Citilink Airlines.

List of Services Provided by the Citilink Airlines Silangit Office?

Services are the important keys for any kind of airline and Citilink Airlines better knows about the services and the responsibilities discussed as under:

Baggage Services

Baggage services are provided by the airlines including the list of weights of baggage according to the ticket price and also provide good wrapping with the best quality.

Citilink Airlines Silangit Office, Citilink Airlines Silangit Office Address, Citilink Airlines Silangit Office Phone Number, Citilink Airlines Silangit Office Email, How to Contact Citilink Airlines Silangit Office, Citilink Airlines headquarters

Customer Services  

Solving all types of queries and taking care of the concerns of the customers are the primary things for Citilink Airlines because Customer satisfaction is the main aim of the Citilink Airlines Silangit Office.

Assistance Services

Assistance Services is provided by the Citilink Airlines Silangit Office for disabled passengers and passengers with poor medical conditions along with women passengers during pregnancy time.

Flight Information Services

Flight Schedules, flight delays, flight cancellations, ticket prices, refunds on ticket cancellations, any types of damage charges etc. are the important services related to travelling and flights provided to Passengers and customers 24×7.

Ways to Get Connected with the Citilink Airlines Office in Silangit

There are many different ways to get connected with the Citilink Airlines Office in Silangit 24×7 and the ways are listed below for you:

Citilink Airlines Silangit AddressSilangit International Airport, Siborong-borong, North Tapanuli, North Sumatera, Indonesia, Silangit
Citilink Airlines Silangit Phone Number+1-844-234-6014 or +62 0822 7703 7986
Citilink Airlines Silangit Emailcustomercare@citilink.co.id
Working Hours of Citilink Airlines OfficeEvery day – 8:00 AM to 5:00 PM
Citilink Airlines HeadquartersJakarta, Indonesia
Citilink Airlines Flight BookingBook Now
Citilink Airlines Manage Bookinghttps://book.citilink.co.id/RetrieveBooking.aspx
Citilink Airlines Flight Schedulehttps://www.citilink.co.id/en/informations/flight-schedule
Citilink Airlines Check Inhttps://book.citilink.co.id/SearchWebCheckin.aspx
Citilink Airlines Websitehttps://www.citilink.co.id/en

Citilink Airlines Phone Number

+62 361 3007866 is the official number provided by the Silangit Office for the Silangit customers of Citilink Airlines which remains on 24×7.

You can get connected with the phone number of the office staff and they will assist you with the requirements, procedures, ticketing, booking, boarding pass etc. With the best of their knowledge.

Citilink Airlines Email Address

customercare@citilink.co.idis the 24×7 online email service provided to the customers to send any kind of feedback, or concerns and get the information related to flight booking, and ticketing just to send in the points using the email and soon the replay will come.

Asking requirements in written form using Email will be beneficial in the future if you are dealing with the biggest and most Highly ranked Citilink Airlines office in Silangit.

Citilink Airlines Live Chat Option

In the Online Chatting era, the Live Chat Option on the official website of Citilink Airlines is also provided by Citilink airlines worldwide to directly connect and communicate with the representatives and discuss queries in detailed written form and get the solutions to your concerns.

Citilink Airlines Social Media

The Citilink Airlines office in Silangit has a strong hand on social media on many platforms such as Instagram, Twitter, and Facebook.

You can easily send the queries in the comment section and directly by messaging to get the response in the solution form of your problems.

Citilink Airlines Office in Silangit

Silangit domestic citizens have the best option to solve all their queries and get the answer within a second just to reach the Citilink Airlines Silangit Office and meet the available staff in – person and get full satisfaction with their answer related to the requirements like booking, ticking, procedure, safety etc. 

Types of Queries Handled by the Citilink Airlines Silangit Office

Citilink Airlines Office in Silangit handles the different kinds of queries to the desired solutions and mentions the connection of a long time.

Citilink Airlines Ticket BookingOk to BoardCitilink Airlines Cancellation
Airport LoungesVisa ServicesCitilink Airlines Baggage Allowance
Airport TransfersCitilink Airlines Online Check-inCitilink Airlines Duty-Free Allowance
Immigration ServicesBusiness ClassCitilink Airlines In-Flight Meals
Citilink Airlines Missing LuggageAirport LoungesFlight/Visa Info
Citilink Airlines MilesEconomy ClassCitilink Airlines Delayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Citilink Airlines Pre-Flight Requirements

The office of Citilink Airlines has the duty to handle the pre-flight requirements queries asked by the passengers such as immigration requirements, medical services during flight and travelling insurance after take-off.

Citilink Airlines Flight Booking

How to Book a flight is the main concern of every passenger whether it is a domestic flight booking or international flight booking but the excellent knowledge staff assists the passengers.

Citilink Airlines Silangit Office, Citilink Airlines Silangit Office Address, Citilink Airlines Silangit Office Phone Number, Citilink Airlines Silangit Office Email, How to Contact Citilink Airlines Silangit Office, Citilink Airlines headquarters

Flight schedules, flight fares including discounts, flight booking procedures everything told by the staff to the passengers in a detailed form.

Citilink Airlines Ticketing Process

After knowing the flight booking, it’s time to buy a ticket for destinations, Citilink Airlines Silangit Office tells you about the ticketing process.

Ticket price, payment methods ( Digital form or Cash Form ), Ticket price refund policy, and every information provided by the Silangit representatives to their passengers and long-time customers.

Citilink Airlines Check-in Procedure

Queries related to the check-in procedure are also handled by the Citilink Airlines Silangit Office asked by the passengers such as Online Check-in, Airport Check-in, baggage handling allowances and the relevant details with wide information provided by the Silangit Office staff to solve the concern.

Citilink Airlines Silangit Office, Citilink Airlines Silangit Office Address, Citilink Airlines Silangit Office Phone Number, Citilink Airlines Silangit Office Email, How to Contact Citilink Airlines Silangit Office, Citilink Airlines headquarters

Citilink Airlines Boarding Pass

After the check-in procedure, getting the boarding pass to enter into the plane is somewhere that becomes difficult for passengers and many queries are generated but handling the queries is the work of the airline staff.

How to get a boarding pass from airport counters and the online checking process is described in detail by the trained personnel to the customers to the ease.

Citilink Airlines Flight Status

Flight Status queries are also solved by the airline staff by providing regular updates on the flight schedules, delays and cancellations to help the passengers and solve every query related to the flight status.

Citilink Airlines Silangit Office, Citilink Airlines Silangit Office Address, Citilink Airlines Silangit Office Phone Number, Citilink Airlines Silangit Office Email, How to Contact Citilink Airlines Silangit Office, Citilink Airlines headquarters

How Can I file a Complaint in the Citilink Airlines Silangit Office?

The Citilink Airlines Office in Silangit has a complaint department where every customer can file a complaint about the problems facing by them because everyone has the right to file a complaint.

The ways of filing the complaint are as under:

Visit the Silangit Office

A visit to the Silangit office is the best way to file a complaint and get the on-spot satisfactory answer in a short period of time if you have easy reach to the Silangit office.

Staff available in the office will carefully listen to your complaint and give you the assurance to solve the problem told to the Office staff.

Written Complaint via Email

customercare@citilink.co.id is the official complaint email id provided by the Citilink Airlines office in Silangit to file the complaint in the detail form by sitting anywhere.   

You can describe every point of the problem faced by you and provide details in paragraph mode as an official complaint via email.

The complaint department will surely look at your email and give you the assurance to work on your complaint.  

Online Form of Filing the Complaint

An online facility is also provided by the Citilink Airlines Silangit Office to file any type of complaint and for this website is given with the option of Contact us anyone can click on the section of Contact us and submit the complaint after being mentioned in the detail.

Regulatory Authority

After using the above-mentioned method of filing a complaint and still no satisfactory response is not received then you can file the complaint via regulatory authority which works for all airlines as per the Directorate General of Civil Aviation (DGCA).  

Types of Planes and Aircraft used in Citilink Airlines Worldwide

Discussion about the types of planes and aircraft used in Citilink Airlines worldwide is as follows:

Airbus A320neo: It is a narrow body 186 passenger seating capacity aircraft operated by Citilink Airlines with 14 Airbus A320neo in its fleet. It is upgraded as the new version of the world-famous aircraft Airbus A320 known for its efficient engine and fuel.

Airbus A320ceo: The new version of the above-described aircraft Airbus A320neo with a total seating of 180 passengers. Citilink Airlines has a total number of 15 Airbus A320ceo aircraft in its fleet best known for their efficiency and reliability.

Airbus A321neo: Again, the new version of the above-described aircraft Airbus A320neo with the upgradation of 240 passengers seating capacity. It includes improved fuel efficiency and reliability with a total number of 4 Airbus A321neo in the Citilink Airlines fleet.

Boeing 737 – 500: A narrow-body aircraft with 132 passengers seating capacity is operated by Citilink Airlines. It is the new / updated version of the Boeing 737 series with 8 Boeing Aircraft in the fleet known for its reliability and efficiency.

Boeing 737 – 800: Again, the new updated version of the Boeing 737 aircraft series with a total seating capacity of 189 passengers. Citilink Airlines has a total number of 20 Boeing 737 – 800 aircraft in its fleet best known for its reliability and fuel efficiency.

ATR 72 – 600: A twin-engine turboprop Aircraft ATR 72 – 600 with 78 passengers seating capacity operated by Citilink Airlines. It uses as a distance short haul flight for its best versatility and a total number of 14 ATR 72 – 600 aircraft are included in the fleet by Citilink Airlines.

Front Liners Staff Citilink Indonesia

FAQs Related to Citilink Airlines Silangit Office

Citilink Airlines Silangit Office Address: Silangit International Airport, Siborong-borong, North Tapanuli, North Sumatera, Indonesia, SilangitCitilink Airlines Office in Silangit working Hours: Every day – 8:00 AM to 5:00 PM

Citilink Airlines Silangit Office Phone Number: +62 361 3007866

Citilink Airlines Silangit Office Email Address: customercare@citilink.co.id

  • Airbus A320neo
  • Airbus A320ceo
  • Airbus A321neo
  • Boeing 737 – 500
  • Boeing 737 – 8006
  • ATR 72 – 600
  • Flight Booking
  • Ticket Service
  • Baggage Service
  • Customer Service
  • Check-in Service
  • Boarding Pass Service
  • Flight Status Service
  • Online Service

Yes, you can file a complaint to the Citilink Airlines Silangit Office by using different methods and processes provided by the Office Complaint Department:

  • Visit the Silangit Office
  • Written Complaint via Email
  • Online mode of filing the complaint
  • Regulatory Authority
  • English
  • Bahasa Indonesian
  • Wide Network
  • New Technology Modern Fleet
  • Excellent Services
  • Safety Assurance
  • Convenience
  • Affordable Fare

Yes, assistance services are provided by the Silangit Office to disabled persons with poor medical conditions.

  • Credit Card
  • Debit Card
  • Bank Transfer
  • Cash Payment

24×7

Jakarta, Indonesia

  • Well Regarded Budget
  • Affordable Fare
  • Punctual to time
  • Modern Fleet with New Technology
  • Friendly Customer Behavior

Jakarta, Indonesia

Best known for:

  • Quality Customer Service
  • Assistance to Passengers
  • Committed to ensuring the Seamless travelling experience

Yes, it is best known for excellent customer service from the well-trained and skilled staff who are always dedicated to knowing the concerns and the queries asked by customers.

Dewa Kadek Rai

Airlines Other Locations


  Tags: , ,
0 0 votes
Article Rating
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments